Complete problem map

Bring the problem.
We will shape the package.

theSerkan is not limited to one deliverable. The studio connects brand, websites, catalogues, menus, campaigns, trade fairs, content, software and AI around the business outcome that is actually stuck.

60 packaged starting points12 problem familiesHong Kong · Global
01

Serkan-led

Commercial judgment, positioning, priorities, negotiation context and real-world business decisions.

02

AI-assisted

Research, drafts, variants, production speed, structured content and repeatable execution under review.

03

Co-built

The strongest model: founder judgment and business context combined with AI-assisted design, code and systems work.

Choose the pressure point

Not a service menu.
A map of business problems.

Use the filters to find the closest situation. The package is a starting scope, not a trap: it can be reduced, combined or redirected after context is reviewed.

01

Brand & Identity

When the business looks inconsistent, generic or difficult to trust.

5 starting packages
Sprint3–5 business daysSerkan-led

Brand Clarity Sprint

When this is the problem

The business has a logo and materials, but nobody can explain the central promise or audience clearly.

What changes

A practical positioning statement, message hierarchy and visual direction before more design is purchased.

  • Positioning review
  • Audience and promise hierarchy
  • Brand direction brief
Quick fix2–4 business daysCo-built

Logo Rescue

When this is the problem

The existing logo is weak, inconsistent, unusable at small sizes or supplied in the wrong formats.

What changes

A cleaner, usable identity core without forcing a full rebrand when one is not needed.

  • Logo refinement
  • Primary lockups
  • Production-ready files
Sprint1–2 weeksCo-built

Identity Starter

When this is the problem

A new business needs to look credible across digital, print and customer touchpoints.

What changes

A compact identity system that can be used immediately and expanded later.

  • Logo system
  • Colour and typography
  • Mini brand guide
Sprint5–8 business daysAI-assisted

Brand Application Kit

When this is the problem

The identity exists, but every poster, proposal, menu and social post looks unrelated.

What changes

Reusable templates and rules that make daily business communication recognisably one brand.

  • Core templates
  • Social and print formats
  • Usage rules
System2–4 weeksSerkan-led

Rebrand Transition Kit

When this is the problem

The business is changing identity but risks confusing customers and leaving old materials everywhere.

What changes

A controlled transition from old brand to new brand across the most visible touchpoints.

  • Transition map
  • Priority asset redesign
  • Launch communication
02

Websites & Conversion

When the website exists but does not explain, persuade or capture.

5 starting packages
System5–7 business daysCo-built

Launch Page OS

When this is the problem

A new offer needs to go live quickly without waiting for a full website.

What changes

One serious page, one clear offer and one direct route to inquiry.

  • Offer structure
  • Conversion copy and design
  • Responsive build and lead capture
Sprint5–10 business daysCo-built

Website Trust Rescue

When this is the problem

The website looks dated, unclear or risky, but a full rebuild is not yet justified.

What changes

Repair the highest-impact trust and conversion gaps first.

  • Homepage and CTA review
  • Trust-content repair
  • Priority design fixes
System4–8 weeksCo-built

AI Business Website OS

When this is the problem

The website is disconnected from positioning, lead capture, content, operations and future AI use.

What changes

A connected commercial website system that explains the business and creates qualified conversations.

  • Positioning and architecture
  • Conversion website
  • Lead, SEO and AI foundations
System3–6 weeksCo-built

E-commerce Starter

When this is the problem

A business needs to sell selected products online without building an oversized catalogue or platform.

What changes

A focused first online-sales layer with clear products, trust and checkout routes.

  • Store architecture
  • Priority product pages
  • Checkout and launch QA
System2–6 weeksCo-built

Multilingual Market Entry

When this is the problem

The company needs to enter a second language or market without duplicating inconsistent pages.

What changes

A controlled multilingual structure with correct priorities, navigation and market-specific proof.

  • Language architecture
  • Priority-page adaptation
  • SEO and QA
03

Sales Materials & Buyer Trust

When the offer is difficult to present in a meeting, email or proposal.

5 starting packages
Sprint5–8 business daysCo-built

Company Profile Sprint

When this is the problem

The company profile is generic, text-heavy or unusable in serious buyer conversations.

What changes

A concise buyer-facing company story built around credibility, capability and next action.

  • Narrative structure
  • Designed profile
  • Presentation-ready PDF
System2–5 weeksCo-built

Product Catalog System

When this is the problem

Products are scattered across spreadsheets, images and old PDFs with no useful category logic.

What changes

A scalable catalogue structure that helps buyers understand products and request the right information.

  • Category architecture
  • Page and spec templates
  • Digital and print output
Sprint4–7 business daysAI-assisted

Proposal & Quotation Kit

When this is the problem

Every quotation or proposal is rebuilt from zero and looks inconsistent or difficult to approve.

What changes

A reusable commercial document system that makes scope, value and next steps easier to understand.

  • Proposal structure
  • Quotation template
  • Scope and approval language
Sprint1–2 weeksSerkan-led

Case Study Proof Pack

When this is the problem

Good work exists, but it is shown as images rather than credible business proof.

What changes

Turn completed projects into problem–system–result stories that support higher-value sales.

  • Case interviews
  • Proof structure
  • Web and PDF versions
Sprint1–2 weeksCo-built

Personalised Outreach Starter

When this is the problem

Cold emails and messages sound generic, create weak replies or send traffic to the wrong page.

What changes

A focused target list, message logic and landing route built around one credible offer.

  • Target logic
  • Email/message sequences
  • Response and follow-up structure
04

Restaurant & F&B

When menu, brand, launch and customer flow are being bought separately.

5 starting packages
Sprint4–7 business daysSerkan-led

Restaurant Concept Sprint

When this is the problem

The food may be good, but the concept, audience, naming and reason to visit are still unclear.

What changes

A sharper concept before money is spent on menus, signage and campaigns.

  • Concept position
  • Audience and promise
  • Visual and launch direction
Sprint5–10 business daysCo-built

Menu Conversion System

When this is the problem

The menu is difficult to scan, overfilled, badly priced or visually disconnected from the concept.

What changes

A menu structure that helps customers decide faster and presents priority items clearly.

  • Menu architecture
  • Naming and hierarchy
  • Print and digital menu
System3–6 weeksCo-built

Restaurant Launch OS

When this is the problem

Brand, menu, website, Google presence, QR and opening campaign are being handled as separate tasks.

What changes

One coordinated route from concept to opening.

  • Concept and menu logic
  • Launch website and local presence
  • Opening campaign framework
Quick fix3–6 business daysAI-assisted

Campaign & Poster Pack

When this is the problem

Promotions need posters, social sizes, in-store material and digital ads that all say the same thing.

What changes

One campaign idea adapted into a complete set of useful customer-facing assets.

  • Campaign hook
  • Poster and social formats
  • Print-ready delivery
Quick fix2–5 business daysCo-built

QR & Google Presence Starter

When this is the problem

Hours, location, menu, ordering and contact information are inconsistent or difficult to find.

What changes

A clean local-discovery and QR route that reduces customer confusion.

  • Google profile structure
  • QR destination plan
  • Core information QA
05

Retail & Local Business

When in-store trust, promotions and digital follow-up do not connect.

5 starting packages
Quick fix3–6 business daysAI-assisted

Retail Campaign Pack

When this is the problem

A store promotion needs in-store, social and message-based communication at the same time.

What changes

One clear campaign adapted across the places customers actually see it.

  • Campaign message
  • Poster and social assets
  • WhatsApp-ready formats
Sprint4–10 business daysCo-built

Price & Label System

When this is the problem

Price labels, barcodes or shelf communication are slow, inconsistent or difficult to print correctly.

What changes

A practical reusable utility for accurate, branded and flexible store labels.

  • Label templates
  • Print logic
  • Saved settings and QA
System4–8 weeksCo-built

Retail E-commerce Starter

When this is the problem

The store has trust and products offline but no focused route to sell selected items online.

What changes

A first online shop built around priority categories, customer confidence and simple operations.

  • Store and product architecture
  • Responsive commerce build
  • Launch and operations QA
System2–4 weeksCo-built

Loyalty & WhatsApp Starter

When this is the problem

Customer relationships disappear after the sale and campaigns depend on ad spend alone.

What changes

A consent-aware customer follow-up system for birthdays, launches, offers and useful reminders.

  • Customer-data structure
  • Message journeys
  • Campaign and consent rules
System2–3 weeksCo-built

Seasonal Promotion OS

When this is the problem

Every seasonal campaign begins late and requires new copy, formats and channel decisions.

What changes

A repeatable campaign system for school, holiday, launch and clearance periods.

  • Campaign calendar
  • Offer and creative templates
  • Channel checklist
06

Trade Fairs & Events

When a booth looks good but does not create qualified follow-up.

5 starting packages
Sprint5–8 business daysSerkan-led

Trade Fair Readiness Sprint

When this is the problem

The company booked a booth but has no clear visitor promise, lead plan or follow-up structure.

What changes

A practical fair plan built around the right audience, message and post-event action.

  • Visitor and offer focus
  • Booth message map
  • Lead and follow-up plan
System2–4 weeksCo-built

Booth Visual System

When this is the problem

The stand is visually busy, generic or impossible to understand from the aisle.

What changes

A booth communication system that tells the right buyer what matters in a few seconds.

  • Wall and fascia design
  • Message hierarchy
  • Production-ready artwork
Sprint1–3 weeksCo-built

Fair Sales Kit

When this is the problem

The booth has no coordinated catalogue, presentation, QR route or post-meeting material.

What changes

A buyer-facing kit that supports conversations before, during and after the event.

  • Presentation and profile
  • QR landing route
  • Buyer follow-up assets
System1–2 weeksCo-built

Lead Capture & Follow-up

When this is the problem

Business cards and scanned badges are collected, but important conversations are forgotten after the event.

What changes

A simple qualification and follow-up workflow that turns booth traffic into prioritised action.

  • Lead capture form
  • Priority and notes structure
  • Follow-up sequence
Quick fix5–7 business daysCo-built

Event Launch Page

When this is the problem

Visitors need one mobile page for location, products, booking, downloads and post-event contact.

What changes

A focused event route that supports both pre-show promotion and follow-up.

  • Event message
  • Mobile landing page
  • QR and inquiry route
07

Trading, China & Industrial

When products, suppliers and buyer proof need commercial structure.

5 starting packages
System4–7 weeksCo-built

Trading Company OS

When this is the problem

The business has broad sourcing capability but no clear commercial position or buyer-facing system.

What changes

A credible B2B platform connecting positioning, categories, proof, inquiry and outreach.

  • Positioning and categories
  • B2B website and proof
  • Qualified inquiry and sales assets
Quick fix5–7 business daysCo-built

Buyer Trust Page

When this is the problem

A buyer receives an email but cannot quickly verify the company, process or risk controls.

What changes

One focused trust page answering the questions that stop a serious buyer from replying.

  • Company and process proof
  • Risk-control explanation
  • Qualified inquiry route
System3–8 weeksCo-built

Machinery Category Hub

When this is the problem

Too many machine groups are presented without buyer logic, applications or category structure.

What changes

A scalable machinery information system organised around what buyers need to compare and control.

  • Category map
  • Machine-group pages
  • Buyer risk and inquiry structure
Sprint5–15 business daysCo-built

Supplier & Offer Research Pack

When this is the problem

A business needs a structured first view of suppliers, brands, product gaps or distribution opportunities.

What changes

A decision-ready research pack rather than a list of links and unverified claims.

  • Market and supplier scan
  • Comparison criteria
  • Risk and next-step notes
SystemProject-basedSerkan-led

Inspection & FAT Coordination Pack

When this is the problem

The buyer needs clearer acceptance criteria and independent checks before payment or shipment.

What changes

A buyer-side coordination package connecting scope, evidence, third parties and decision notes.

  • Inspection/FAT scope
  • Supplier and third-party coordination
  • Red/yellow/green decision note
08

Products & Packaging

When a product needs a clearer story, presentation or route to market.

5 starting packages
Sprint4–7 business daysSerkan-led

Product Naming & Positioning Sprint

When this is the problem

A product exists, but its name, category, audience and reason to choose it are not clear.

What changes

A sharper product story before packaging, catalogue and launch materials are produced.

  • Product promise
  • Naming direction
  • Audience and launch brief
Sprint1–3 weeksCo-built

Packaging & Label Starter

When this is the problem

The product needs packaging that looks credible and communicates the right information clearly.

What changes

A practical first packaging system built for presentation and production readiness.

  • Pack hierarchy
  • Label or packaging design
  • Production artwork guidance
System2–4 weeksCo-built

Product Launch Kit

When this is the problem

A new product needs coordinated images, copy, landing content and campaign assets.

What changes

One launch story adapted across the places buyers will evaluate the product.

  • Launch message
  • Landing and sales assets
  • Campaign creative set
System2–5 weeksCo-built

Product Catalog & Spec Sheet System

When this is the problem

Technical and commercial product information is inconsistent across PDFs, messages and listings.

What changes

A reusable product-information structure for sales, distributors and web use.

  • Information model
  • Spec-sheet templates
  • Catalogue structure
Sprint3–8 business daysAI-assisted

Product Visualisation Pack

When this is the problem

A product, concept or campaign needs strong visuals before full photography or production is available.

What changes

Controlled visual concepts and presentation assets for sales, validation and launch planning.

  • Visual direction
  • Concept images
  • Presentation-ready formats
09

Content, SEO & Outreach

When useful knowledge exists but is not creating authority or demand.

5 starting packages
System2–5 weeksCo-built

SEO Content Foundation

When this is the problem

The site has pages but no clear topic map, evidence standard or internal-link structure.

What changes

A search and authority foundation organised around real buyer questions.

  • Topic architecture
  • Source and evidence process
  • Publishing and internal-link plan
Sprint1–3 weeksCo-built

Authority Article Sprint

When this is the problem

The business needs credible articles that support trust and sales rather than generic blog volume.

What changes

A focused set of evidence-based articles connected to services, cases and conversion routes.

  • Research and source matrix
  • Long-form articles
  • SEO and CTA integration
System2–4 weeks setupCo-built

Founder LinkedIn Engine

When this is the problem

The founder has real experience but posts inconsistently or sounds like generic marketing content.

What changes

A repeatable system that turns real work, opinions and lessons into credible founder content.

  • Content pillars
  • Interview-to-post workflow
  • Publishing and reuse rules
Sprint5–10 business daysCo-built

Email Nurture Starter

When this is the problem

Leads receive one reply and then disappear without useful follow-up or a smaller next step.

What changes

A short educational follow-up sequence connected to the right offer, proof and downsell.

  • Lead segments
  • Email sequence
  • Offer and CTA mapping
Sprint1–4 weeksCo-built

Multilingual Content Pack

When this is the problem

Literal translation creates weak market language, inconsistent claims and duplicated SEO pages.

What changes

Market-adapted priority content with consistent structure, proof and search intent.

  • Priority-page adaptation
  • Terminology and claim control
  • Publishing QA
10

AI & Automation

When AI interest is high but the useful workflow is still unclear.

5 starting packages
Sprint3–5 business daysSerkan-led

AI Opportunity Map

When this is the problem

The team wants AI but is choosing tools before defining repeated work, data and ownership.

What changes

A ranked list of practical AI opportunities, risks and prerequisites.

  • Workflow scan
  • Use-case ranking
  • Risk and implementation map
System2–6 weeksCo-built

Knowledge Base Starter

When this is the problem

Important company knowledge is buried across files, messages and individual memory.

What changes

An organised approved knowledge layer ready for people, search and controlled AI use.

  • Knowledge inventory
  • Structure and permissions
  • Search and usage workflow
System2–5 weeksCo-built

AI Lead Response Workflow

When this is the problem

New inquiries are slow to review, inconsistently summarised or answered without enough context.

What changes

A controlled workflow for summarising, routing and preparing better first responses.

  • Lead schema
  • Qualification and summary logic
  • Human-review response workflow
System2–4 weeksAI-assisted

Content Reuse Engine

When this is the problem

Long reports, meetings and articles are not being converted into useful channel-specific content.

What changes

A governed system for turning approved source material into reusable drafts without losing judgment.

  • Source workflow
  • Channel templates
  • Review and approval rules
System2–6 weeksCo-built

Reporting & Summary Automation

When this is the problem

Teams repeatedly compile status, performance or operational summaries by hand.

What changes

A repeatable data-to-summary workflow with clear human review and exception handling.

  • Data and report map
  • Automated draft workflow
  • Review and distribution rules
11

Operations & Software

When spreadsheets, messages and repeated manual work create risk.

5 starting packages
Sprint3–7 business daysSerkan-led

Workflow Diagnostic

When this is the problem

The team knows work is inefficient but cannot agree what software or process should change first.

What changes

A clear map of work, exceptions, ownership and the smallest useful next system.

  • Workflow and exception map
  • Risk and ownership notes
  • System recommendation
System6–14 weeksCo-built

Custom ERP Starter

When this is the problem

Inventory, orders, suppliers, customers or finance are controlled through disconnected records.

What changes

One practical first operating module designed around the real business workflow.

  • Operational scope
  • Data and UX architecture
  • Working application and reports
System4–10 weeksCo-built

Inventory & Movement Module

When this is the problem

Stock changes location, condition or status, but the business cannot see one trustworthy balance.

What changes

A controlled inventory layer with traceable movements, locations and exceptions.

  • Stock model
  • Movement workflows
  • Balances and audit views
System2–6 weeksCo-built

CRM / Lead Pipeline Starter

When this is the problem

Inquiries are kept in inboxes and messages, with no clear status, owner or follow-up date.

What changes

A lightweight lead operating layer from new inquiry to won, lost or nurture.

  • Lead stages and fields
  • Owner and follow-up logic
  • Views and reporting
Sprint1–3 weeksCo-built

Barcode & Label Utility

When this is the problem

Operational labels require repeated manual formatting, fragile templates or specialist software.

What changes

A focused print utility built around the exact label, data and printer workflow.

  • Label designer
  • Saved settings and templates
  • Print and device QA
12

Ongoing Care & Growth

When a launched system needs ownership, measurement and improvement.

5 starting packages
CareMonthlyCo-built

System Care

When this is the problem

Websites and digital systems slowly decay because nobody owns updates, backups and visible issues.

What changes

Ongoing technical ownership, controlled changes and a clear monthly improvement record.

  • Health checks
  • Backups and scoped updates
  • Monthly change and risk record
CareMonthlyCo-built

AI Growth Care

When this is the problem

The business wants continuing improvement in content, lead response, knowledge and automation.

What changes

A monthly backlog and learning loop connecting AI to useful business work.

  • Opportunity backlog
  • Controlled workflow experiments
  • Monthly learning and improvement
CareMonthlyAI-assisted

Content Care

When this is the problem

The website and authority content become outdated after the initial publishing sprint.

What changes

A controlled monthly rhythm for updating proof, articles, offers and internal links.

  • Content backlog
  • Updates and new pieces
  • Performance and freshness review
CareMonthlyCo-built

Campaign Care

When this is the problem

Promotions are reactive and every campaign starts again from a blank page.

What changes

A monthly campaign rhythm with reusable hooks, assets and lessons from previous activity.

  • Campaign calendar
  • Creative and channel adaptations
  • Post-campaign learning
CareMonthlyCo-built

ERP Improvement Care

When this is the problem

A working internal system needs fixes, reports and modules without becoming an uncontrolled rebuild.

What changes

A governed monthly improvement backlog for real users and operational priorities.

  • Issue and request triage
  • Scoped improvements
  • Release and rollback record

How the route is chosen

Small fix, focused sprint or connected system?

The same visible request can hide a very different business problem. A logo request may need only production files, or it may reveal unclear positioning across the whole company.

01

Quick fix

One defined output, low dependency and a short decision path.

02

Sprint

Several connected outputs shaped around one immediate business decision.

03

System

Strategy, design, technology and operations need to work as one layer.

04

Care

The work is live and now needs ownership, measurement and improvement.

Cannot find the exact problem?
That is normal.

Describe what is happening, what has already been tried and what should become easier. The first job is to choose the smallest correct package.

Bring an unlisted problem

No perfect brief required